How to Log In (Web)
- Go to ndax.io and click the “Login” button at the top-right.
- Enter the email address associated with your account and your password.
- If two-factor authentication (2FA) is enabled, enter the code from your authenticator app when prompted.
- Click “Login” to access your NDAX dashboard.
Always confirm you’re on https://www.ndax.io before entering credentials.
How to Log In (Mobile App)
- Download the NDAX app from the App Store or Google Play.
- Open the app and tap “Login”.
- Enter your email, password, and 2FA code (if enabled).
You can enable biometric authentication (Face ID or fingerprint) for faster and secure access.
Two-Factor Authentication (2FA)
NDAX recommends enabling 2FA to protect your crypto account from unauthorized access. Use an authenticator app such as Google Authenticator or Authy to generate one-time codes.
- ✅ Always use an authenticator app rather than SMS when possible.
- ✅ Save your backup codes securely in case you lose your phone.
- ❌ Never share your 2FA code with anyone.
Troubleshooting Login Issues
- Forgot your password: Click “Forgot Password?” on the login page and reset via email.
- 2FA code not working: Check that your device’s clock is accurate or re-sync your authenticator app.
- Account locked: Too many failed attempts can trigger a temporary lock; wait a few minutes or contact support.
Frequently Asked Questions (FAQ)
2FA adds an additional verification layer to prevent unauthorized logins even if your password is compromised.
Use backup codes if available, or contact NDAX support to verify your identity and reset 2FA.
Always look for https://www.ndax.io and the padlock icon in your browser’s address bar.
Yes, but NDAX may auto-logout after periods of inactivity for security reasons. Enable biometrics for convenience.
Clear your browser cache, ensure cookies are enabled, and try again. If the issue persists, contact NDAX support.
Currently, NDAX requires a combination of email, password, and 2FA; passwordless login may be introduced in future updates.